Information We Collect

To provide you with the best possible service, we collect the following data:

• Identity & Contact Data: Name, email address, and telephone number.

• Delivery Address: Your shipping details to ensure your orders reach you across the UK and beyond.

• Financial Data: Payment details are processed securely via our third-party payment gateways (e.g., Stripe, Apple Pay). VENTØR does not store your credit or debit card information on our servers.

• Technical Data: IP address, browser type, and usage data collected via cookies during your visit.

How We Use Your Data

We use your information strictly for the following purposes:

• To process and deliver your orders.

• To manage your account and provide customer support.

• To comply with UK legal and tax obligations (HMRC record-keeping).

• With your explicit consent, to send you updates regarding new drops and seasonal collections.

Cookies

Our website, hosted by Squarespace, uses cookies to enhance your browsing experience. Cookies allow us to remember the items in your shopping bag and analyse our site traffic. You may choose to disable cookies in your browser settings; however, this may limit certain functionalities of the shop.

Data Sharing

We do not sell your personal data to third parties. We only share information with essential service providers, such as:

• Courier Services: To deliver your parcels within the UK.

• Payment Providers: To facilitate secure transactions.

• Technical Partners: Our hosting platform, Squarespace.

Your Legal Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• The right to access the data we hold about you.

• The right to request correction of inaccurate data.

• The right to request the erasure of your data ("the right to be forgotten").

• The right to withdraw marketing consent at any time.